Accessibility is part of clarity.
RiGEL is designed for decisions that carry responsibility. That means the information, pathways, and records behind those decisions should be as clear and usable as possible.
Clear language
RiGEL aims to explain complex wealth, estate, trust, and community decision pathways in plain language wherever possible — without hiding meaning behind jargon.
Usable navigation
The public site and product experience should help people find what they need without unnecessary friction, including keyboard-friendly patterns where we control the interface.
Readable interfaces
Typography, spacing, contrast, and layout should support comprehension, especially where decisions carry serious responsibility.
Ongoing improvement
Accessibility is not a one-time task. RiGEL should continue improving based on feedback, established guidance, and real user needs.
Accessibility statement
RiGEL exists because clarity protects people and honours responsibility. Accessibility is part of that clarity: if someone cannot access, read, understand, or navigate information, the guidance is not truly clear. We take accessibility seriously as part of responsible product and communication design.
Who this matters for
RiGEL serves advisors, institutions, trustees, administrators, Indigenous governance and trust teams, and families. Those audiences may use assistive technologies, keyboard-only workflows, or need clearer language and structure. We design with that range of needs in mind.
Approach and practices
Our teams reference widely used accessibility guidance — including success criteria associated with WCAG 2.1 Level AA and applicable regional expectations such as AODA — as goals for design and quality checks. Lines of code and content change frequently; we do not warrant that every view is free of barriers at all times, but we work to find and fix issues as we learn about them.
Design and interface habits
- Contrast and legibility oriented to common readability targets
- Visible focus outlines for keyboard navigation
- Keyboard-navigable patterns where we control the UI
- Avoiding colour as the only means of conveying important information
- Reduced motion support (prefers-reduced-motion) where applicable
- Form labels and inputs that support assistive technologies
Testing and review
We combine automated checks and manual passes to catch issues early, including:
- Accessibility-focused automated scanners (e.g. Axe)
- Lighthouse accessibility audits where useful
- VoiceOver / NVDA spot checks
- Keyboard-only passes on critical flows
- Colour-vision simulation for key interfaces
Ongoing improvements
Accessibility is an ongoing commitment. We review experiences as they evolve, incorporate feedback, and update components and content so clarity and access keep pace with real users.
Accessibility feedback
If you experience an accessibility barrier on the RiGEL website or product experience, we want to know. Feedback helps us improve clarity and access for the people who rely on our systems. Email compliance@therigelway.com with the subject line "Accessibility feedback." We aim to review valid reports within five business days and prioritize remediation by impact and severity.
Accessibility feedback
If you experience an accessibility barrier on the RiGEL website or product experience, we want to know. Feedback helps us improve clarity and access for the people who rely on our systems.